Términos y condiciones

Welcome to CrerPost, a SaaS platform for social media management, content creation, scheduling, analytics, and optimization with the support of artificial intelligence.

These Terms and Conditions of Use govern access to and use of the CrerPost platform, including its modules, tools, services, applications, integrations, interfaces, content, features, subscription plans, credits, and related services.

By creating an account, subscribing to a plan, starting a free trial, connecting social media accounts, using artificial intelligence tools, scheduling posts, purchasing credits, or accessing any CrerPost feature, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not use the Platform.

1. Service Provider Information

CrerPost is operated by:

Crer Group LLC
1021 E Lincolnway Suite #7195
Cheyenne, Wyoming 82001
United States

In these Terms, references to “CrerPost,” “the Platform,” “we,” “us,” “our,” or “the Company” refer to Crer Group LLC and/or the digital services offered under the CrerPost brand.

2. General Description of the Service

CrerPost is a digital platform designed to help users, entrepreneurs, businesses, agencies, and marketing teams manage their social media presence.

The Platform may include, among others, the following features:

1. AI-assisted content creation.
2. Generation of ideas, texts, campaigns, captions, hashtags, strategies, and post proposals.
3. Scheduling and management of social media posts.
4. Connection of third-party social media accounts, including Facebook, Instagram, LinkedIn, YouTube, X/Twitter, and other platforms that may be integrated in the future.
5. Management of files, images, campaigns, groups, labels, and publishing calendars.
6. Analytics and reporting modules, subject to data availability from each social network.
7. Management of teams, users, permissions, and business profiles.
8. Purchase and use of additional credits or tokens for artificial intelligence features.
9. Support through tickets, messages, or automated tools.
10. Additional modules, beta features, future integrations, or paid add-ons.

CrerPost may modify, update, expand, limit, or discontinue Platform features at any time based on technical, commercial, regulatory, or security requirements.

3. Eligibility and Account Registration

To use CrerPost, you must have the legal capacity to enter into binding agreements under applicable law.

By registering, you represent that:

1. The information you provide is true, complete, and up to date.
2. You will use the Platform only for lawful and authorized purposes.
3. You have sufficient authorization to represent the company, brand, social media account, team, or entity that you manage through CrerPost.
4. You will keep your login credentials confidential.
5. You will be responsible for all activity carried out through your account, team, or authorized users.

CrerPost may suspend or terminate accounts that provide false information, use unauthorized identities, infringe third-party rights, or use the Platform in violation of these Terms.

4. Accounts, Teams, and Authorized Users

CrerPost may allow the creation of teams, members, roles, permissions, and differentiated access levels.

The account owner or team administrator is responsible for:

1. Properly configuring access for team members.
2. Authorizing or revoking internal permissions.
3. Supervising the use of the Platform by collaborators.
4. Being responsible for content created, approved, scheduled, or published from the team.
5. Keeping billing, contact, and administrative information up to date.

CrerPost is not responsible for errors, posts, deletions, configuration changes, access, or credit consumption performed by authorized members within an account or team.

5. Permitted Use of the Platform

You agree to use CrerPost lawfully, responsibly, and in accordance with these Terms.

You may use the Platform to:

1. Create commercial, educational, institutional, or promotional content.
2. Schedule posts on supported social media platforms.
3. Analyze available metrics from connected accounts.
4. Generate campaign proposals using artificial intelligence.
5. Manage calendars, files, teams, and content.
6. Automate reasonable digital marketing processes, provided that third-party platform policies are respected.

6. Prohibited Uses

You may not use CrerPost to:

1. Publish, generate, distribute, or promote illegal, misleading, fraudulent, discriminatory, defamatory, violent, sexually explicit, privacy-invasive, or rights-infringing content.
2. Violate copyrights, trademarks, image rights, privacy rights, personal data rights, trade secrets, or any other intellectual property rights.
3. Impersonate individuals, companies, brands, institutions, or authorities.
4. Manipulate metrics, engagement, followers, interactions, or audiences fraudulently.
5. Engage in spam, phishing, unauthorized scraping, attacks, reverse engineering, or exploitation of vulnerabilities.
6. Sell, sublicense, resell, copy, clone, or commercially exploit the Platform without express authorization.
7. Circumvent usage limits, plan restrictions, credit controls, or security measures.
8. Connect social media accounts without authorization from the corresponding owner.
9. Use the Platform for activities that violate the policies of Meta, LinkedIn, Google, YouTube, X/Twitter, TikTok, or other external platforms.
10. Use artificial intelligence tools to generate content prohibited by law, third-party policies, or these Terms.

CrerPost reserves the right to block, suspend, limit, or terminate accounts that engage in prohibited uses.

7. User Content

You retain ownership of the content you upload, write, generate, schedule, publish, or store in CrerPost, including texts, images, files, trademarks, logos, business profiles, calendars, campaigns, and other materials.

However, by using the Platform, you grant CrerPost a limited, non-exclusive, worldwide, royalty-free license necessary to host, process, display, transmit, technically adapt, and use such content solely for the purpose of providing the contracted service.

This license includes processing the content to:

1. Generate posts, campaigns, captions, images, proposals, or recommendations.
2. Schedule and send content to connected social media platforms.
3. Display files and posts within the user account.
4. Execute analytics, support, storage, and management functions.
5. Operate artificial intelligence tools requested by the user.

CrerPost does not claim ownership over user content.

8. Responsibility for Published Content

The user is solely responsible for all content created, generated, approved, scheduled, or published through CrerPost.

Although the Platform may provide suggestions, texts, images, ideas, diagnostics, captions, hashtags, or campaigns through artificial intelligence, the user must review, validate, and approve all content before using or publishing it.

CrerPost does not guarantee that AI-generated content will be accurate, legally appropriate, original, error-free, non-infringing, or suitable for all commercial contexts.

The user is responsible for verifying:

1. Accuracy of information.
2. Legal and regulatory compliance of publications.
3. Respect for copyrights, trademarks, image rights, and privacy.
4. Suitability of content for the user’s industry, country, product, or service.
5. Compliance with the policies of each social media platform.

9. Artificial Intelligence and Credits

CrerPost may include artificial intelligence tools to generate, improve, analyze, or transform content.

The use of certain AI features may consume credits, tokens, plan limits, or additional charges.

Credits may be classified, depending on the current plan or configuration, as:

1. Credits included in the subscription.
2. Promotional or trial credits.
3. Additional credits purchased by the user.
4. Credits assigned by CrerPost for commercial, technical, or administrative reasons.

Unless otherwise stated:

1. Credits included in a subscription are assigned according to the contracted plan.
2. Plan credits may renew, be limited, or expire according to the billing cycle.
3. Purchased additional credits may be managed separately from plan credits.
4. Credit consumption may vary depending on the feature used, AI provider, model, amount of text, generated images, processed files, or complexity of the request.
5. CrerPost may adjust equivalencies, internal costs, consumption per feature, or usage limits to maintain the technical and commercial viability of the service.

The user acknowledges that artificial intelligence outputs may contain errors, omissions, biases, inaccuracies, or unsuitable content and must always be reviewed before use.

10. Social Media and Third-Party Integrations

CrerPost may integrate with third-party platforms such as Facebook, Instagram, LinkedIn, YouTube, X/Twitter, Google, Meta, Stripe, PayPal, AI providers, storage services, analytics tools, or other external services.

Use of these integrations is subject to:

1. The terms and conditions of each third party.
2. API, permission, and data use policies of each platform.
3. Technical, commercial, and regulatory limits imposed by such third parties.
4. Availability, stability, and authorization of each integration.
5. Review, approval, suspension, or limitation decisions made by each external provider.

CrerPost does not control third-party platforms and is not responsible for:

1. Changes to APIs, permissions, prices, or policies.
2. Suspension or disconnection of social media accounts.
3. Publishing failures caused by third parties.
4. Rejections, blocks, restrictions, or penalties applied by social media platforms.
5. Loss or limitation of access to analytics data.
6. Delays or errors caused by external services.
7. Changes to authentication, authorization, or permission rules.

The user is responsible for keeping connected accounts active, authorized, and compliant.

11. Post Scheduling

CrerPost allows users to schedule posts for supported social media platforms.

The user understands and accepts that:

1. Scheduling depends on the technical availability of CrerPost and third-party APIs.
2. Posts may fail due to expired tokens, insufficient permissions, API changes, network errors, rejected content, account limits, platform restrictions, or causes beyond CrerPost’s control.
3. Publishing times may be subject to time zones, user configuration, server availability, and validations by each social media platform.
4. The user must review the calendar, scheduled content, selected accounts, and publishing times before approving posts.
5. CrerPost does not guarantee commercial results, sales, engagement, reach, followers, conversions, or positioning derived from posts.

12. Analytics and Reports

CrerPost may display metrics, reports, statistics, comparisons, or performance analysis for connected social media accounts.

The user acknowledges that:

1. Data depends on availability and permissions granted by each social media platform.
2. Metrics may experience delays, differences, limitations, or changes depending on the external platform.
3. Some data may not be available for all accounts, networks, plans, or publication types.
4. Reports are informational and do not guarantee results.
5. CrerPost may process, organize, or summarize available information to facilitate user interpretation.

13. Plans, Subscriptions, and Payments

CrerPost may offer free plans, free trials, paid plans, monthly subscriptions, annual subscriptions, credit packages, add-ons, or additional services.

The prices, limits, benefits, included modules, credits, connected accounts, available features, and restrictions of each plan will be displayed on the Platform or on the applicable commercial page.

By subscribing to a plan, the user authorizes CrerPost or its payment providers to charge the corresponding fees according to the selected billing cycle.

Payments may be processed through external providers such as Stripe, PayPal, or other available payment methods. CrerPost does not directly store full bank card details when payment processing is handled by external gateways.

14. Free Trial

CrerPost may offer a free trial for a limited time or with limited credits.

Availability, duration, included features, granted credits, and conditions of the free trial may vary depending on promotions, country, plan, commercial configuration, or CrerPost’s decision.

At the end of the free trial, the user may need to subscribe to a paid plan to continue using premium features or maintain full access to the Platform.

CrerPost may limit, modify, suspend, or cancel free trials in cases of abuse, duplicate accounts, fraudulent use, or violation of these Terms.

15. Automatic Renewals and Cancellation

Subscription plans may renew automatically at the end of each billing cycle unless the user cancels before the renewal date.

The user may cancel the subscription through the options available within the Platform or through the enabled support channels.

Cancellation prevents future renewals but does not necessarily generate an automatic refund for periods already paid, unless applicable law, a specific commercial policy, or an express decision by CrerPost provides otherwise.

After cancellation, the user may retain access to the paid plan until the end of the current period, except in cases of breach, fraud, chargebacks, abuse, or violation of these Terms.

16. Refunds

Unless expressly stated otherwise, payments made for subscriptions, credits, packages, add-ons, or digital services are non-refundable once activated, used, or made available to the user.

CrerPost may evaluate refund requests on a case-by-case basis, considering:

1. Billing errors.
2. Duplicate charges.
3. Technical failures directly attributable to CrerPost.
4. Applicable legal requirements.
5. Actual use of the service, credit consumption, or activation of features.

Credits already consumed, services used, campaigns generated, images processed, or posts published are not refundable, unless required by applicable law.

17. Additional Credits and Token Packages

CrerPost may allow the purchase of additional credits for artificial intelligence features or other advanced services.

Additional credits:

1. Are credited to the corresponding team, account, or user according to system configuration.
2. May be consumed when credits included in the plan are depleted, if so configured.
3. Do not represent electronic money, bank balance, financial instruments, or refundable monetary value.
4. Cannot be transferred outside the Platform.
5. Cannot be sold, assigned, exchanged, or redeemed for cash.
6. May be subject to usage rules, technical limits, abuse prevention, or operational adjustments.

CrerPost may correct credit balances in cases of technical errors, reversed charges, fraud, duplicates, or processing failures.

18. CrerPost Intellectual Property

All rights in CrerPost, including software, code, design, interfaces, modules, workflows, databases, trademarks, logos, texts, documentation, architecture, features, algorithms, internal prompts, credit systems, panels, reports, dashboards, and visual elements belong to Crer Group LLC or its licensors.

The user does not acquire ownership of the Platform by subscribing to a plan or using the service.

The following are prohibited:

1. Copying, modifying, distributing, or creating derivative works from CrerPost.
2. Reverse engineering, decompiling, or extracting code.
3. Using CrerPost trademarks, logos, or elements without authorization.
4. Replicating modules, interfaces, workflows, or features for unauthorized commercial purposes.
5. Accessing the service to build a competing product.

19. Limited License of Use

Subject to compliance with these Terms and payment of applicable fees, CrerPost grants the user a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Platform during the term of the user’s account or subscription.

This license is granted solely for the user’s internal, commercial, professional, or social media management purposes, according to the contracted plan.

20. Confidentiality and Security

The user agrees to protect credentials, sessions, tokens, access permissions, connected social media accounts, and authorized devices.

CrerPost will implement reasonable technical and organizational security measures to protect the Platform. However, no system is completely immune from unauthorized access, failures, incidents, attacks, or interruptions.

The user must immediately notify CrerPost if they detect:

1. Unauthorized access to their account.
2. Misuse of credentials.
3. Unrecognized posts.
4. Unauthorized credit consumption.
5. Suspicious social account connections.
6. Vulnerabilities or security incidents.

21. Personal Data and Privacy

The processing of personal data will be governed by CrerPost’s Privacy Policy, which forms an integral part of these Terms.

By using the Platform, the user agrees that CrerPost may process data necessary to operate the service, including account information, contact data, settings, teams, connected social accounts, content, files, metrics, payments, usage records, support information, and technical data.

The user represents that they have sufficient authorization to upload, process, or publish any third-party personal data through CrerPost.

22. Technical Support

CrerPost may provide support through tickets, chat, email, help center, documentation, or internal Platform channels.

The level, schedule, availability, and scope of support may vary depending on the contracted plan, type of issue, and commercial stage of the service.

Support may include assistance with:

1. General use of the Platform.
2. Account configuration.
3. Available integrations.
4. Technical errors.
5. Billing.
6. Credits.
7. Enabled modules.
8. Review of incidents reported by the user.

CrerPost does not guarantee support for issues caused by external services, third-party configurations, suspended social accounts, third-party restrictions, user errors, or unauthorized integrations.

23. Service Availability

CrerPost will seek to keep the Platform continuously and stably available. However, the user acknowledges that interruptions, maintenance, updates, errors, outages, delays, or temporary limitations may occur.

CrerPost does not guarantee uninterrupted, error-free, or permanent availability.

The Platform may be affected by:

1. Scheduled or urgent maintenance.
2. Infrastructure failures.
3. Attacks, security incidents, or force majeure events.
4. Changes in third-party APIs.
5. Limitations from hosting, payment, AI, or social media providers.
6. User connectivity issues.
7. Problems resulting from external configurations.

24. Beta, Experimental, or New Features

CrerPost may offer beta, experimental, preliminary, or in-development features.

These features may:

1. Change without prior notice.
2. Contain errors or limitations.
3. Not be available to all users.
4. Be removed, modified, or converted into paid features.
5. Consume credits or be subject to special limits.

Use of beta features is at the user’s own risk.

25. Communications

CrerPost may send communications related to:

1. Account confirmations.
2. Billing and payments.
3. Renewals, cancellations, or plan changes.
4. Security alerts.
5. Technical support.
6. Changes to Terms, policies, or features.
7. Platform operational notifications.
8. Commercial or promotional messages, where permitted by applicable law.

The user must keep their email address and contact information up to date.

26. Account Suspension or Termination

CrerPost may suspend, limit, or terminate access to the Platform, with or without prior notice, if it reasonably believes there is:

1. A violation of these Terms.
2. Fraudulent or abusive use.
3. Security risk.
4. Failure to pay.
5. Chargebacks, payment disputes, or unconfirmed payments.
6. Misuse of credits.
7. Infringement of third-party rights.
8. Violation of social media platform policies.
9. Illegal or harmful activity affecting CrerPost, other users, or third parties.

Suspension or termination does not release the user from paying outstanding amounts or limit CrerPost’s right to pursue legal remedies.

27. Data Deletion and Retention

The user may request deletion of their account or specific data according to the Privacy Policy and applicable law.

CrerPost may retain certain information when necessary to:

1. Comply with legal, tax, or accounting obligations.
2. Resolve disputes.
3. Prevent fraud or abuse.
4. Maintain payment records.
5. Protect legal rights.
6. Comply with obligations to external providers.
7. Maintain temporary technical backups.

Account deletion may result in loss of access to content, files, campaigns, reports, credits, settings, teams, and scheduled posts.

28. Limitation of Liability

To the maximum extent permitted by applicable law, CrerPost shall not be liable for indirect, incidental, special, punitive, consequential damages, loss of revenue, loss of sales, loss of data, loss of reputation, loss of business opportunities, business interruption, or failure to obtain results.

CrerPost shall also not be responsible for:

1. Content created or approved by the user.
2. Business decisions made based on content or analytics.
3. Campaign or post results.
4. Changes in social media algorithms.
5. Failures of external platforms.
6. Suspension of social media accounts by third parties.
7. Artificial intelligence errors.
8. Misuse of the Platform by authorized users.
9. Connections, permissions, or tokens managed by the user.
10. Losses arising from scheduled or unpublished posts.

To the maximum extent permitted by law, CrerPost’s total cumulative liability to the user shall not exceed the amount paid by the user to CrerPost during the three months preceding the event giving rise to the claim.

29. No Guarantee of Results

CrerPost provides technology tools to support social media management, digital marketing, and content creation.

The Platform does not guarantee:

1. Increased sales.
2. Increased followers.
3. Better positioning.
4. Greater organic reach.
5. Virality.
6. Return on investment.
7. Lead conversion.
8. Ad approval.
9. Specific commercial results.
10. Permanent availability of external APIs.

Final performance depends on multiple external factors, including strategy, market, budget, industry, content, audience, competition, social media algorithms, and user decisions.

30. Indemnification

The user agrees to defend, indemnify, and hold harmless Crer Group LLC, CrerPost, its directors, employees, contractors, providers, partners, and affiliates from any claim, damage, loss, liability, cost, or expense, including reasonable attorneys’ fees, arising from:

1. Misuse of the Platform.
2. Content created, uploaded, published, or scheduled by the user.
3. Violation of these Terms.
4. Infringement of third-party rights.
5. Violation of applicable laws.
6. Unauthorized use of social media accounts.
7. Violation of external platform policies.
8. Disputes between the user and their clients, employees, agencies, collaborators, or third parties.

31. Changes to these Terms

CrerPost may update these Terms at any time.

When changes are material, CrerPost may notify the user by email, in-Platform notice, or publication on the website.

Continued use of the Platform after the changes become effective constitutes acceptance of the updated Terms.

If the user does not agree with the changes, the user must stop using the Platform and cancel the subscription, if applicable.

32. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law rules.

Unless applicable law provides otherwise, any dispute related to these Terms, the Platform, or CrerPost services shall be submitted to the competent courts located in the State of Wyoming, United States.

33. Force Majeure

CrerPost shall not be liable for breaches, delays, interruptions, or failures caused by events beyond its reasonable control, including natural disasters, internet failures, labor conflicts, government actions, cyberattacks, wars, pandemics, failures of external providers, API interruptions, hosting problems, or force majeure events.

34. Assignment

The user may not assign, transfer, or delegate their rights or obligations under these Terms without prior written authorization from CrerPost.

CrerPost may assign or transfer these Terms, in whole or in part, in the event of corporate reorganization, merger, acquisition, asset sale, change of control, or transfer of the business.

35. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain valid and enforceable to the maximum extent permitted by law.

36. Entire Agreement

These Terms, together with the Privacy Policy, payment policies, legal notices, plan conditions, and other documents incorporated by reference, constitute the entire agreement between the user and CrerPost regarding use of the Platform.

37. Contact

For questions related to these Terms, support, privacy, billing, or use of the Platform, you may contact us through the official channels available within CrerPost or through the contact email published on the official website.

Service operator:
Crer Group LLC
1021 E Lincolnway Suite #7195
Cheyenne, Wyoming 82001
United States

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